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Companies are run based on margins, not just subscriptions.

That individual account you are paying for most likely does not have the RoI needed to manage it due to a mix of larger customers abusing individual accounts to get a discount or individual account users overrepresenting themselves in support tickets, asks, and feature requests.

If you don't like the direction a tool you like is going, go build a competitor and manage it to your liking.

For most products, the revenue skew is 80-20 so if you're not part of the 20% you aren't going to be heard.



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